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        <ArcGISProfile>DCPLUS</ArcGISProfile>
        <CreaDate>20250619</CreaDate>
        <CreaTime>12561900</CreaTime>
        <ModDate>20250619</ModDate>
        <ModTime>12561900</ModTime>
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                    <itemType>Feature Service</itemType>
                    <resourceURL>https://services1.arcgis.com/5GRYvurYYUwAecLQ/arcgis/rest/services/CRMServiceRequests/FeatureServer</resourceURL>
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        <idCitation>
            <resTitle>CRM Service Requests</resTitle>
            <date>
                <createDate>2025-06-19T12:56:19</createDate>
                <reviseDate>2025-06-19T16:53:53</reviseDate>
            </date>
        </idCitation>
        <searchKeys>
            <keyword>Service Requests</keyword>
            <keyword>CRM</keyword>
            <keyword>Service</keyword>
            <keyword>Kingston</keyword>
            <keyword>Citizens</keyword>
        </searchKeys>
        <idAbs>&lt;p&gt;This dataset contains information about service requests received by the City of Kingston since October 2019. Requests come from both internal and external clients. Some categories and service types have been filtered for security or sensitivity reasons. Location information associated with service requests has been removed in order to protect privacy.&lt;/p&gt;</idAbs>
        <idCredit>Corporation of the City of Kingston</idCredit>
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